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    <title>The Briz Blog</title>
    
    <link rel="alternate" type="text/html" href="http://brizblog.typepad.com/briz/" />
    <id>tag:typepad.com,2003:weblog-1581170</id>
    <updated>2008-08-25T10:35:47-04:00</updated>
    <subtitle>News, events, and exciting things going on at Briz.com - Resources, helpful links, and strategies for small business owners and consumers.</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <link rel="self" href="http://feeds.feedburner.com/typepad/mlibriz/briz" type="application/atom+xml" /><entry>
        <title>A Marketing Guide </title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/374315336/a-marketing-guide.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/08/a-marketing-guide.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-54651966</id>
        <published>2008-08-25T10:35:47-04:00</published>
        <updated>2008-08-25T10:35:47-04:00</updated>
        <summary>Keep up with the changing marketplace and economy! What does it take to survive and prosper in a difficult, even hostile, marketing environment? Take a clue from nature, where success comes down to survival of the fittest. The most prolific creatures on the planet must be adaptable, rugged, aggressive and attractive to conquer all. Now, more than ever, these essential qualities are the prerequisites for staying ahead in a competitive, or depressed, marketplace. Apply these four survival strategies to your own marketing programs. (read more...)Kim T. GordonEntrepreneur.com</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-weight: bold; font-size: 16px; font-family: 'Trebuchet MS'; ">Keep up with the changing marketplace and economy! </span></p><div><span style="font-weight: bold;"><br /></span></div><div><span style="font-weight: bold;"><span style="font-weight: normal; line-height: normal; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; font-size: 14px; font-family: 'Trebuchet MS'; ">What does it take to survive and prosper in a difficult, even hostile, marketing environment? Take a clue from nature, where success comes down to survival of the fittest. The most prolific creatures on the planet must be adaptable, rugged, aggressive and attractive to conquer all. Now, more than ever, these essential qualities are the prerequisites for staying ahead in a competitive, or depressed, marketplace. Apply these four survival strategies to your own marketing programs.</span><a href="http://www.entrepreneur.com/article/printthis/196486.html" target="_blank"> (read more...)</a><br /></span></div><div><span style="font-family: Arial; font-size: 12px; line-height: normal; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br /></span></div><div style="text-align: right;"><span style="line-height: normal; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; font-size: 9px; font-family: Arial; ">Kim T. Gordon</span></div><div style="text-align: right;"><span style="line-height: normal; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; font-size: 9px; font-family: Arial; ">Entrepreneur.com</span></div><div style="text-align: right;"><span style="font-family: Arial; font-size: 12px; line-height: normal; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br /></span></div><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/374315336" height="1" width="1" /></div></content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/08/a-marketing-guide.html</feedburner:origLink></entry>
    <entry>
        <title>You Spoke - We Listened </title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/350774691/you-spoke---we-listened.html" />
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        <id>tag:typepad.com,2003:post-53511304</id>
        <published>2008-07-30T15:05:35-04:00</published>
        <updated>2008-07-30T15:05:35-04:00</updated>
        <summary>The Briz Contact Manager Upload all your favorite contacts Automatically invite them to connect with you on Briz Keep your contacts always informed when you share new Briz Buzz!! What is this? Well, how do you currently share a quick message with all of your customers? You probably can't, or it's quite hard to do. You can now load all of your customers, and when you post Buzz, it's directly shared with them What does it do? It makes your life simpler It organizes your contacts It connects you to more businesses How does it work? There are 3 ways you can load your contacts: Manually input your contacts Upload a spreadsheet Existing email address and password -- Briz.com will automatically get all of your contacts and load them into your account. For example, enter your Yahoo email and password and the system will load all of your contacts from Yahoo! What happens next?Each time you share new Buzz; your contacts will always be kept in the loop and will receive an email featuring your Buzz.Where do I find it?Log in and click on "Manage Briz Buds" on your left-side navigation.Have a question?Send us a Briz message or email to:...</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Useful Stuff" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-size: 14px; "&gt;&lt;span style="font-size: 15px; "&gt;The Briz Contact Manager&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;div&gt;&lt;ul&gt;
&lt;li&gt;Upload all your favorite contacts&lt;/li&gt;
&lt;li&gt;Automatically invite them to connect with you on Briz &lt;/li&gt;
&lt;li&gt;Keep your contacts always informed when you share new Briz Buzz!!  &lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;&lt;span style="font-weight: bold;"&gt;What is this?&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;ul&gt;
&lt;li&gt;Well, how do you currently share a quick message with all of your customers? You probably can't, or it's quite hard to do.&lt;/li&gt;
&lt;li&gt;You can now load all of your customers, and when you post Buzz, it's directly shared with them &lt;/li&gt;
&lt;/ul&gt;
&lt;/div&gt;&lt;span style="font-weight: bold;"&gt;What does it do?&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;ul&gt;
&lt;li&gt;It makes your life simpler &lt;/li&gt;
&lt;li&gt;It organizes your contacts &lt;/li&gt;
&lt;li&gt;It connects you to more businesses  &lt;/li&gt;
&lt;/ul&gt;
&lt;span style="font-weight: bold;"&gt;How does it work? &lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style="font-weight: bold;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: normal;"&gt;There are 3 ways you can load your contacts:&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;ul&gt;
&lt;li&gt;Manually input your contacts&lt;/li&gt;
&lt;li&gt;Upload a spreadsheet &lt;/li&gt;
&lt;li&gt;Existing email address and password -- Briz.com will automatically get all of your contacts and load them into your account.  For example, enter your Yahoo email and password and the system will load all of your contacts from Yahoo! &lt;/li&gt;
&lt;/ul&gt;
&lt;span style="font-weight: bold;"&gt;What happens next?&lt;/span&gt;&lt;/div&gt;&lt;br&gt;&lt;div&gt;Each time you share new Buzz; your contacts will always be kept in the loop and will receive an email featuring your Buzz.&lt;/div&gt;&lt;br&gt;&lt;div&gt;&lt;span style="font-weight: bold;"&gt;Where do I find it?&lt;/span&gt;&lt;/div&gt;&lt;br&gt;&lt;div&gt;Log in and click on "Manage Briz Buds" on your left-side navigation.&lt;/div&gt;&lt;br&gt;&lt;br&gt;&lt;div&gt;Have a question?&lt;/div&gt;&lt;div&gt;Send us a Briz message or email to:  support@briz.com &lt;/div&gt;&lt;div&gt; &lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;	&lt;/span&gt; &lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;span&gt;&lt;span&gt;&lt;/span&gt;&lt;/span&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/350774691" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/you-spoke---we-listened.html</feedburner:origLink></entry>
    <entry>
        <title>Former Google Engineers Launch New Search Engine "Cuil"</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/349418263/former-google-engineers-launch-new-search-engine-cuil.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/07/former-google-engineers-launch-new-search-engine-cuil.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-53431270</id>
        <published>2008-07-29T09:02:31-04:00</published>
        <updated>2008-07-29T09:09:54-04:00</updated>
        <summary>Cuil or Google 120 billion web pages vs. 40 billion webpages Cuil (pronounced "cool") was founded by former Google employees, Anna Paterson, Russel Power, and Louis Monier, and Tom Patterson who worked for IBM. It claims to have a larger index with more comprehensive and relevant results. Good idea? Bad idea? As of now I am not a fan of Cuil and will stick with Google for sure. Cuil claims to have 80 billion more pages then Google. I did a simple search for "business" on both Cuil and Google and the results were not what the founders of Cuil claimed, "The Biggest Search Engine." Cuil revealed 799,002,930 results whereas Google revealed 2,910,000,000. So why would I switch from Google to Cuil? So when Ms. Paterson said, "People can say 'If I can't fine what I want on Google, I can find it on Cuil,'" what does she mean? Winning usersIf the 80 million pages that Cuil claims they have over Google really win users over, how long before Google adds to its index? Plus What’s the difference between 40 billion and 120 billion pages, you’re not going to look at them all anyway. So, if the first 20 results...</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;!--StartFragment--&gt;

&lt;p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:18.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size:20.0pt;font-family:ArialMT"&gt;&lt;strong&gt;Cuil or Google&lt;/strong&gt;&lt;/span&gt;&lt;span style="font-size:15.0pt;font-family:ArialMT"&gt;&lt;strong&gt; &lt;/strong&gt;&lt;/span&gt;&lt;span style="font-size:13.0pt;font-family:ArialMT"&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" align="center" style="text-align:center;line-height:18.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size:15.0pt;font-family:ArialMT"&gt;&lt;strong&gt;120 billion web pages vs. 40
billion webpages&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" align="center" style="text-align:center;line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;Cuil (pronounced "cool") was founded by
former Google employees, Anna Paterson, Russel Power, and Louis Monier, and Tom
Patterson who worked for IBM.  It claims to have a larger index with more
comprehensive and relevant results.&lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-size:13.0pt;font-family:ArialMT"&gt; &lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;Good idea? Bad
idea? &lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;As of now I am not
a fan of Cuil and will stick with Google for sure. &lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt; &lt;span style="font-style: italic; "&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;span style="font-style: italic; "&gt;&lt;span style="text-decoration: underline;"&gt;Cuil claims to
have 80 billion more pages then Google.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt; I did a simple
search for "business" on both Cuil and Google and the results were
not what the founders of Cuil claimed, "The Biggest Search Engine."
 Cuil revealed 799,002,930 results whereas
Google revealed 2,910,000,000. So why would I switch from Google to
Cuil? So when Ms. Paterson said, "People can say 'If I can't fine what I
want on Google, I can find it on Cuil,'" what does she mean?  &lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt; &lt;span style="font-style: italic; "&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;span style="font-style: italic; "&gt;&lt;span style="text-decoration: underline;"&gt;Winning users&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;&lt;span style="font-style: normal; "&gt;If the 80 million
pages that Cuil claims they have over Google really win users over, how long
before Google adds to its index?&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;Plus&lt;o:p&gt;&lt;/o:p&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;&lt;span style="font-style: normal; "&gt;What’s the
difference between 40 billion and 120 billion pages, you’re not going to look
at them all anyway.&lt;span style="mso-spacerun: yes"&gt;  &lt;/span&gt;So, if the
first 20 results aren’t completely different, then what’s the difference in the
two search engines?&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family: ArialMT;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;&lt;span style="text-decoration: underline;"&gt;One Column or
Three&lt;/span&gt;&lt;span style="font-style: normal; "&gt;&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;&lt;span style="font-style: normal; "&gt;The result layout
is quit different then that of other search engines. Although, you can make an
argument it’s new and we aren't adjusted to the multi column format,
I find it easier to read down a single column rather then down and across
three columns.&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt; &lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;Anyway enough
bashing, there are some positives and impressive things about Cuil.&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt; &lt;o:p&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;em&gt;&lt;span style="text-decoration: underline;"&gt;Money, money,
mone&lt;/span&gt;y&lt;o:p&gt;&lt;/o:p&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;What about the $33
million they raised in total, but only spent $7 million so far.  That’s
pretty impressive compared to other search engines that have reported to take
hundreds of millions to build.&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family: ArialMT;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;&lt;span style="font-style: italic;"&gt;&lt;span style="text-decoration: underline;"&gt;Privacy Policy&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family:ArialMT"&gt;Cuil unlike other
search engines won’t collect and store your personal information meaning the
address of your computer and your search histories but rather the terms people
search for overall.&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family: ArialMT;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p class="MsoNormal" style="line-height:15.0pt;mso-pagination:none;mso-layout-grid-align:none;text-autospace:none"&gt;&lt;span style="font-family: ArialMT;"&gt;Many of the Google challengers have failed before, so only time will tell about the future of Cuil.  &lt;/span&gt;&lt;/p&gt;

&lt;!--EndFragment--&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/349418263" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/former-google-engineers-launch-new-search-engine-cuil.html</feedburner:origLink></entry>
    <entry>
        <title>Learn From Your Customers</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/343936498/learn-from-your-customers.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/07/learn-from-your-customers.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-53137108</id>
        <published>2008-07-23T17:15:40-04:00</published>
        <updated>2008-07-23T17:16:31-04:00</updated>
        <summary>There is no better way to get feedback about your products and/or services then simply asking those who have already been exposed to your offerings. However, as we all know the business world is divided into two sectors: the offline world and the wired world. Therefore, the approach to receiving feedback varies depending on your businesses presence. For the offline world, feedback usually is retrieved by time consuming and annoying customer surveys, focus groups, and in some cases interviews. For the wired world customer feedback is much easier for both the customer and business. Not only can the business reach more customers in a cost-effective manner but the customer has the ability to provide feedback at their convenience. Feedback may not always come directly from the customer but rather customer trends and behavioral patterns. Overall, customer feedback is equally important for both the customer and business. Customer's feel appreciated and satisfied by the changes while businesses increases their customer loyalty and improve their overall business image. Remember, you can't make everyone happy but an effective customer service system can be the difference between repeat business and a lost customer.</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="For Business" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;br&gt;&lt;div&gt;There is no better way to get feedback about your products and/or services then simply asking those who have already been exposed to your offerings.  However, as we all know the business world is divided into two sectors: the offline world and the wired world.  Therefore, the approach to receiving feedback varies depending on your businesses presence.  &lt;/div&gt;&lt;br&gt;&lt;div&gt;For the offline world, feedback usually is retrieved by time consuming and annoying customer surveys, focus groups, and in some cases interviews.  For the wired world customer feedback is much easier for both the customer and business.  Not only can the business reach more customers in a cost-effective manner but the customer has the ability to provide feedback at their convenience.  Feedback may not always come directly from the customer but rather customer trends and behavioral patterns. &lt;br&gt;&lt;/div&gt;&lt;br&gt;&lt;div&gt;Overall, customer feedback is equally important for both the customer and business.  Customer's feel appreciated and satisfied by the changes while businesses increases their customer loyalty and improve their overall business image.  &lt;a style="float: left; " href="http://brizblog.typepad.com/.a/6a00e55060c9a5883400e553b3f9378833-pi"&gt;&lt;img  class="at-xid-6a00e55060c9a5883400e553b3f9378833 selected " alt="Feedback" title="Feedback" src="http://brizblog.typepad.com/.a/6a00e55060c9a5883400e553b3f9378833-120pi" border="0" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-top-style: solid; border-right-style: solid; border-bottom-style: solid; border-left-style: solid; border-top-color: black; border-right-color: black; border-bottom-color: black; border-left-color: black; "&gt;&lt;/a&gt;
&lt;/div&gt;&lt;br&gt;&lt;div&gt;Remember, you can't make everyone happy but an effective customer service system can be the difference between repeat business and a lost customer.&lt;/div&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/343936498" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/learn-from-your-customers.html</feedburner:origLink></entry>
    <entry>
        <title>Going On Vacation This Summer?</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/336063219/going-on-vacation-this-summer.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/07/going-on-vacation-this-summer.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-52720064</id>
        <published>2008-07-15T08:51:37-04:00</published>
        <updated>2008-07-15T08:51:37-04:00</updated>
        <summary>Six Tips for Staying in Touch With Clients While on Vacation Can’t tear yourself away from work for a vacation this summer? Consider bringing your business with you, says Jeff Zbar, who has spent the past six summers traveling the U.S. with his family, working on the road. (read more)</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-size: 15px; "&gt;Six Tips for Staying in Touch With Clients While on Vacation &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="text-align: left;"&gt;&lt;span style="font-size: 15px; font-weight: bold; line-height: 18px;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left; font-size: 11px; "&gt;&lt;span style="font-size: 15px; font-weight: bold; line-height: 18px;"&gt;&lt;span style="font-family: Arial; font-size: 13px; font-weight: normal; line-height: normal; "&gt;Can’t tear yourself away from work for a vacation this summer? Consider bringing your business with you, says Jeff Zbar, who has spent the past six summers traveling the U.S. with his family, working on the road. &lt;/span&gt;&lt;span style="font-size: 13px; font-weight: normal; line-height: normal; "&gt;&lt;a href="http://blogs.wsj.com/independentstreet/2008/07/14/six-tips-for-staying-in-touch-with-clients-while-on-vacation/?mod=rss_WSJBlog" target="_blank" title="Six Tips for Staying in Touch With Clients While on Vacation "&gt;(read more)&lt;/a&gt;&lt;/span&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/336063219" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/going-on-vacation-this-summer.html</feedburner:origLink></entry>
    <entry>
        <title>Briz in the News</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/325916995/briz-in-the-news-1.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/07/briz-in-the-news-1.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-52212076</id>
        <published>2008-07-03T12:23:45-04:00</published>
        <updated>2008-07-23T15:08:03-04:00</updated>
        <summary>Click Link To Read About Us: Briz in the News Visit Live Crunch: Click Here</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Media Coverage" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p style="font-size: 16px; "&gt;Click Link To Read About Us: &lt;a href="http://www.livecrunch.com/2008/07/02/briz-is-empowering-friendly-businesses/" target="_blank" title="Live Crunch - Briz is Empowering Friendly Businesses "&gt;Briz in the News&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;div&gt;&lt;img  class="at-xid-6a00e55060c9a5883400e55384d1608833 " alt="Picture 50" src="http://brizblog.typepad.com/.a/6a00e55060c9a5883400e55384d1608833-pi" style="width: 500px; " title="Picture 50"&gt;
&lt;br&gt;&lt;/div&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;div&gt;Visit Live Crunch: &lt;a href="http://www.livecrunch.com/" target="_blank"&gt;Click Here&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/325916995" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/briz-in-the-news-1.html</feedburner:origLink></entry>
    <entry>
        <title>Briz in the News</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/324026278/briz-in-the-news.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/07/briz-in-the-news.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-52112330</id>
        <published>2008-07-01T09:37:49-04:00</published>
        <updated>2008-07-23T15:09:59-04:00</updated>
        <summary>Click Link To Read About Us: Briz in the News Check out the SmallBizResource Blog</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Media Coverage" />
        
        
<content type="html" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/">
&lt;div xmlns="http://www.w3.org/1999/xhtml"&gt;&lt;p&gt;&lt;span style="font-size: 16px;"&gt;&lt;span style="font-weight: bold;"&gt;Click Link To Read About Us: &lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 14px;"&gt;&lt;a href="http://www.smallbizresource.com/blog/main/archives/2008/06/a_trio_of_new_s.html;jsessionid=KWENA5ZVUVUWUQSNDLPSKH0CJUNN2JVN" target="_blank"&gt;&lt;span style="font-weight: bold;"&gt;Briz in the News&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-size: 14px;"&gt;&lt;a href="http://www.smallbizresource.com/blog/main/archives/2008/06/a_trio_of_new_s.html;jsessionid=KWENA5ZVUVUWUQSNDLPSKH0CJUNN2JVN" target="_blank"&gt;&lt;span style="font-weight: bold;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="font-size: 16px;"&gt;&lt;span style="font-size: 14px; line-height: 17px;"&gt;&lt;a style="display: block;" href="http://www.smallbizresource.com/blog/main/archives/2008/06/a_trio_of_new_s.html;jsessionid=KWENA5ZVUVUWUQSNDLPSKH0CJUNN2JVN"&gt;&lt;img  class="at-xid-6a00e55060c9a5883400e5537f1adf8833 " alt="SmallbizRecource Blog Gayle Kesten Briz.com Small Business Networking" title="SmallbizRecource Blog Gayle Kesten Briz.com Small Business Networking" src="http://brizblog.typepad.com/.a/6a00e55060c9a5883400e5537f1adf8833-800wi" border="0"&gt;&lt;/a&gt;
&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style="font-size: 14px; line-height: 17px;"&gt;&lt;br&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font-size: 9px;"&gt;&lt;span style="font-size: 14px; line-height: 17px;"&gt;Check out the &lt;a href="http://www.smallbizresource.com/blog/main/;jsessionid=KWENA5ZVUVUWUQSNDLPSKH0CJUNN2JVN?_requestid=215014" target="_blank"&gt;SmallBizResource Blog&lt;/a&gt;&lt;br&gt;&lt;/span&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;
&lt;img src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/324026278" height="1" width="1"/&gt;</content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/07/briz-in-the-news.html</feedburner:origLink></entry>
    <entry>
        <title>Need some reading material for the summer?</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/319688879/need-some-reading-material-for-the-summer.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/06/need-some-reading-material-for-the-summer.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-51836326</id>
        <published>2008-06-25T09:02:21-04:00</published>
        <updated>2008-06-25T09:02:22-04:00</updated>
        <summary>Check out some great business best sellers:1. The One Minute Entrepreneur 2. The 4-Hour Workweek3. Debt Cures "They" Don't Want You To Know About4. Harmonic Wealth5. The Total Money Makeover6. Now, Discover our Strengths7. The New Paradigm For Financial Markets8. Sales Bible9. Bad Money10. The Black Swan11. Our Iceberg Is Melting12. Women &amp; Money13. Predictably Irrational14. Go Put Your Strengths To Work15. What Got You Here Won't Get You There</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-size: 17px; "><span style="font-weight: bold;">Check out some great business best sellers:</span></span></p><br /><br /><div><span style="font-size: 15px; ">1. The One Minute Entrepreneur </span></div><div><span style="font-size: 14px; ">2. The 4-Hour Workweek</span></div><div><span style="font-size: 14px; ">3. Debt Cures "They" Don't Want You To Know About</span></div><div><span style="font-size: 14px; ">4. Harmonic Wealth</span></div><div><span style="font-size: 14px; ">5. The Total Money Makeover</span></div><div><span style="font-size: 14px; ">6. Now, Discover our Strengths</span></div><div><span style="font-size: 14px; ">7. The New Paradigm For Financial Markets</span></div><div><span style="font-size: 14px; ">8. Sales Bible</span></div><div><span style="font-size: 14px; ">9. Bad Money</span></div><div><span style="font-size: 14px; ">10. The Black Swan</span></div><div><span style="font-size: 14px; ">11. Our Iceberg Is Melting</span></div><div><span style="font-size: 14px; ">12. Women &amp; Money</span></div><div><span style="font-size: 14px; ">13. Predictably Irrational</span></div><div><span style="font-size: 14px; ">14. Go Put Your Strengths To Work</span></div><div style="font-size: 17px; "><span style="font-size: 14px; ">15. What Got You Here Won't Get You There</span></div><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/319688879" height="1" width="1" /></div></content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/06/need-some-reading-material-for-the-summer.html</feedburner:origLink></entry>
    <entry>
        <title>Finding the right bank for your business needs</title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/318135292/finding-the-right-bank-for-your-business-needs.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/06/finding-the-right-bank-for-your-business-needs.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-51731530</id>
        <published>2008-06-23T10:25:26-04:00</published>
        <updated>2008-06-23T10:25:26-04:00</updated>
        <summary>You have a lot of choices when it comes to selecting a bank for your small business. With 23 million small businesses (20 employees or less) in the US, many banks are capitalizing on this growing customer segment by offering more small business services. But you want to make sure you find a bank that suits your needs. What might work for one small business doesn't necessarily mean it will work for yours. The key is to identify just what your small business needs are and to find a bank that fits. (read more)</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-family: georgia; font-size: 14px; line-height: 26px; ">You have a lot of choices when it comes to selecting a bank for your small business. With 23 million small businesses (20 employees or less) in the US, many banks are capitalizing on this growing customer segment by offering more small business services. But you want to make sure you find a bank that suits your needs. What might work for one small business doesn't necessarily mean it will work for yours. The key is to identify just what your small business needs are and to find a bank that fits. </span><span style="font-size: 14px; line-height: 26px; "><a href="http://www.allbusiness.com/technology/software-services-applications-electronic/10753242-1.html" target="_blank">(read more)</a></span></p><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/318135292" height="1" width="1" /></div></content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/06/finding-the-right-bank-for-your-business-needs.html</feedburner:origLink></entry>
    <entry>
        <title>The Area Code Scam </title>
        <link rel="alternate" type="text/html" href="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~3/314724987/the-area-code-scam.html" />
        <link rel="replies" type="text/html" href="http://brizblog.typepad.com/briz/2008/06/the-area-code-scam.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-51519406</id>
        <published>2008-06-18T12:20:17-04:00</published>
        <updated>2008-06-18T12:20:18-04:00</updated>
        <summary>Don't Ever Dial Area Code 809The Scam:They get you to call by telling you that it is information about a family member who has been ill or to tell you someone has been arrested, died, or to let you know you what won a wonderful prize, etc. In each case, you are told to call the 809 area right away. Since there are so many new area codes these days, people unknowingly return these calls. If you call from the U.S., you will apparently be charged $2425 per-minute.Most likely you will get a long recorded message. Point of the story is they try to keep you on the phone as long as possible to increase the charges. Why it Works: The 809 area code is in fact located in the British Virgin Island (The Bahamas). Therefore, making the charges afterwards a real nightmare because you actually made the call. If you complain, both your local phone company and your long distance carrier will not want to get involved and will most likely tell you that they are simply providing the billing for the foreign company. You will end up dealing with a foreign company in which they will argue that...</summary>
        <author>
            <name>Michael Librizzi</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://brizblog.typepad.com/briz/"><div xmlns="http://www.w3.org/1999/xhtml"><p><span style="font-weight: bold;"><span style="font-size: 18px; ">Don't Ever Dial Area Code 809</span></span></p><div style="text-align: left;"><span style="font-size: 18px; font-weight: bold; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px; ">The Scam:</span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">They get you to call by telling you that it is information about a family member who has been ill or to tell you someone has been arrested, died, or to let you know you what won a wonderful prize, etc.  </span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">In each case, you are told to call the 809 area right away. Since there are so many new area codes these days, people unknowingly return these calls.  </span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">If you call from the U.S., you will apparently be charged $2425 per-minute.</span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">Most likely you will get a long recorded message.  Point of the story is they try to keep you on the phone as long as possible to increase the charges.  </span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">Why it Works: </span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">The 809 area code is in fact located in the British Virgin Island (The Bahamas).  Therefore, making the charges afterwards a real nightmare because you actually made the call.  If you complain, both your local phone company and your long distance carrier will not want to get involved and will most likely tell you that they are simply providing the billing for the foreign company. You will end up dealing with a foreign company in which they will argue that they have nothing wrong.</span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: left; font-size: 9px; "><span style="font-size: 18px; line-height: 21px;"><br /></span></div><div style="text-align: center;font-size: 9px; "><span style="font-size: 18px; line-height: 21px;">Tell friends and family about the 809 area code scam.</span></div><div style="text-align: left;"><span style="font-size: 18px; font-weight: bold; line-height: 21px;"><br /></span></div><div style="text-align: left;"><span style="font-size: 18px; font-weight: bold; line-height: 21px;"><br /></span></div><xhtml:img xmlns:xhtml="http://www.w3.org/1999/xhtml" src="http://feeds.feedburner.com/~r/typepad/mlibriz/briz/~4/314724987" height="1" width="1" /></div></content>


    <feedburner:origLink>http://brizblog.typepad.com/briz/2008/06/the-area-code-scam.html</feedburner:origLink></entry>
 
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